Volunteer Code of Conduct

Big Sisters of BC Lower Mainland provides children and youth with safe, quality mentoring relationships with Volunteer Mentors.

As a mentor, you share with your Mentee, their parents/guardians, Big Sisters of BC Lower Mainland, and (in certain programs) partnering site-based staff, a commitment to fostering a safe, enjoyable, meaningful, and healthy mentoring relationship by observing the following code of conduct:

Mentors conduct themselves in a manner consistent with the agency’s:

mission, vision, and Theory of Change;

policies and procedures; and

commitment to diversity, equity, and inclusion.

Mentors promptly report any concerns about the match to the agency.

Mentors agree to respect the privacy and dignity of their Mentee and family.

Mentors are required to discuss any issues, concerns, or changes of circumstances (living situation, change of address, phone number, etc) with the Agency contact person.

Mentors conduct themselves as positive role models to a child/youth and as representatives of the agency.

Mentors model consistency, reliability, punctuality, and commitment to open communication.

Mentors honor the commitment of spending time with the Mentee on a regular basis, including limiting their involvement in the Mentee’s life to expectations outlined in the program.

Mentors establish, maintain, and respect boundaries with both the Mentee and the Mentee’s family/parent/guardian/caregiver.

Mentors respect the roles of the parent/guardian/caregiver, family, and school/community partner, where relevant, as separate and distinct from their volunteer mentoring role.

Mentors participate in regular supervision meetings with the agency to discuss the match relationship and commit to a mandatory match monitoring schedule to ensure:

the match is safe and healthy;

the mentee derives the most benefit possible from the mentoring friendship; and

both mentee and volunteer are feeling valued and supported.

In the event of match closure, Mentors are sensitive to the impact that this can have and take the necessary steps to minimize upset to the child/youth, including celebrating the accomplishments of the match.

Mentors connect with agency staff to formally close the match.

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Big Sisters of BC Lower Mainland provides children and youth with safe, quality mentoring relationships with Volunteer Mentors. 
As a mentor, you share with your Mentee, their parents/guardians, Big Sisters of BC Lower Mainland, and (in certain programs) partnering site-based staff, a commitment to fostering a safe, enjoyable, meaningful, and healthy mentoring relationship by observing the following code of conduct: 
Mentors conduct themselves in a manner consistent with the agency’s:
-	mission, vision, and Theory of Change;
-	policies and procedures; and
-	commitment to diversity, equity, and inclusion.
Mentors promptly report any concerns about the match to the agency.
Mentors agree to respect the privacy and dignity of their Mentee and family. 
Mentors are required to discuss any issues, concerns, or changes of circumstances (living situation, change of address, phone number, etc) with the Agency contact person.
Mentors conduct themselves as positive role models to a child/youth and as representatives of the agency.
Mentors model consistency, reliability, punctuality, and commitment to open communication.
Mentors honor the commitment of spending time with the Mentee on a regular basis, including limiting their involvement in the Mentee’s life to expectations outlined in the program.
Mentors establish, maintain, and respect boundaries with both the Mentee and the Mentee’s family/parent/guardian/caregiver. 
Mentors respect the roles of the parent/guardian/caregiver, family, and school/community partner, where relevant, as separate and distinct from their volunteer mentoring role.
Mentors participate in regular supervision meetings with the agency to discuss the match relationship and commit to a mandatory match monitoring schedule to ensure:
-	the match is safe and healthy;
-	the mentee derives the most benefit possible from the mentoring friendship; and
-	both mentee and volunteer are feeling valued and supported. 
In the event of match closure, Mentors are sensitive to the impact that this can have and take the necessary steps to minimize upset to the child/youth, including celebrating the accomplishments of the match.
Mentors connect with agency staff to formally close the match.

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Volunteer Code of Conduct

Volunteer Code of Conduct

1. Are you a self-identified woman, non-binary, transgender or gender-diverse individual (age 19+) interested in becoming a volunteer?